TIME + TIDE COVID–19 BOOKING POSTPONEMENT POLICY
In response to the current challenges, Time + Tide is committed to guaranteeing our customers flexibility. As a result, we are amending our COVID-19 booking postponement policy every 3 months in consideration of the travel updates in our areas of operation and have implemented the following temporary policy:
If, within 30 days prior to their scheduled arrival date, guests are unable to travel on their scheduled day of departure to a Time + Tide property due to any Time + Tide specific COVID-19 related restrictions as listed below*, their bookings can be postponed to a later date within 12 months of the original travel dates, subject to availability and the following:
- Exclusions may apply depending on the period requested.
- Any confirmed flights and third-party services booked on the guests behalf are subject to the specific terms and conditions of the supplier and may not be refundable.
* These Time + Tide specific COVID-19 related restrictions are:
- If, in response to COVID-19, the government of the country in which the Time + Tide property to which the guest is travelling is located closes its borders to travellers from the country which the guest will be travelling from, or all international travellers, and there are no international commercial flights or private charters allowed to enter the country.
- If the Time + Tide property to which the guest is travelling is temporarily closed due to COVID-19 related restrictions and Time + Tide are unable to accommodate the guest/s in one of their other properties in the same region.
- If the government of Zambia requires the guest to undergo a mandatory quarantine of at least 1 night upon entering the country.
- If the government of Madagascar requires the guest to undergo a mandatory quarantine of at least 1 night on the mainland of Madagascar as opposed to the currently approved quarantine on Miavana.
Time + Tide cannot be held liable for and does not accept liability for any costs and/or expenses arising from any of the following:
- Re-routing of private charters or changing of commercial airlines.
- Failure to meet any entry requirements set by the Government of Zambia or Madagascar.
- Having to quarantine on arrival into Madagascar or Zambia due to outstanding COVID-19 test results.
- Receiving a positive COVID-19 test result whilst in transit within, into or out of Madagascar or Zambia.
Time + Tide strongly suggest and expect that all guests travel with a travel insurance policy that includes cover for COVID-19 related incidents and expenses.
See Time + Tide’s commitment to safety here.
Updated 1 Feb 2022
“Tsara Komba was everything we wished for our first Madagascar getaway. The lodge is beautiful, with breath taking sea views and incredible gardens. To Nava and the entire team, thank you for your gracious hospitality. Thank you for going the extra mile to ensure we had a comfortable and memorable stay. The food was delicious, with fresh, local ingredients prepared to perfection. We can't recommend Tsara Komba highly enough.”
Shetil, Guest at Time + Tide Tsara Komba
"The uniqueness of being in a camp with only four safari tents is the ultimate feeling of luxury. Luwi overlooks a wide open grassland that on my first morning we watched a high speed chase - a pack of Wilddogs on a hunt. It was exhilarating to watch and sent our heart rates through the sky adding a lot of chatter and laughter once the pack had passed by."
Jessica, Guest at Time + Tide Luwi
"The authenticity and remoteness of the seasonal camps will be a special experience that I will long to return to. There really is no place on earth that you can really escape like you can at the seasonal camps. Falling asleep at Kakuli to the distant lion roars and waking to the call of the fish eagle - really what a magical walking safari!"
Lara, Guest at Time + Tide Kakuli
"This is the most magical place you're ever likely to experience. Nestled under a grove of imposing Albida trees, it is clearly favoured by the many elephant who graze on the Albida pods. Their presence adds an incredibly special energy to the camp. "
Charles, Guest at Time + Tide Chongwe Camp
"To my sheer joy and amazement, I walked into the main camp area one morning after sleeping in, to witness a herd of elephants crossing the Luangwa River. I was alone in camp at the time and that sighting will be the highlight of my trip to Africa… somehow, the solitude, the sound of the beautiful animals swishing through the water and me being the only one to witness it made it quite a spiritual experience."
"Our family had the most joyful time at Chongwe, really everything was perfect and every detail taken care of. The team ensured we had the best time at every activity (even tiger fishing!). We felt privileged to spend a few days here and look forward to returning."
Richard, Guest at Time + Tide Chongwe
"Our stay at Nsolo was truly unforgettable! We were captivated by the authentic and secluded setting, and the sleepout under the stunning African stars was the absolute highlight of our trip. We highly recommend this unique experience to anyone looking for an adventure off the beaten path."
Lotte, Guest at Time + Tide Nsolo
"Chinzombo is a stunning lodge in a beautiful location of the South Luangwa. The rooms are luxurious and spacious, with a deck and plunge pool overlooking the Luangwa River. There is always an abundance of wildlife around the rooms, we had a banded mongoose, bushbuck, elephants and hippo's - just to name a few."
Michael, Guest at Time + Tide Chinzombo