Time + Tide’s Commitment to Safety

2020 COVID POLICY

Time + Tide have elevated cleanliness standards and behaviours to meet the new health and safety challenges presented by the current pandemic environment, as directed by the World Health Organisation (WHO). This has been implemented across all areas of our operation. The aim is to minimise risk and enhance safety for our guests and employees.

Lower Zambezi

TIME + TIDE EMPLOYEES

Our employees are fully aware of Covid-19 symptoms and have been trained and equipped to ensure our properties and activities are always a ‘safe zone’, including:

  • Time + Tide employees reside in camp / on island for the duration of their placement and do not commute home on a daily basis in order to minimize risk and potential exposure outside of camp
  • Any additional/new Time + Tide employee required to enter the property, will be screened (temperature, symptom check and travel history) and closely observed, in addition to standard daily monitoring of employees temperatures, health checks and hygiene protocols, to minimize risk and help ensure the camp remains a controlled safe zone
  • Dedicated “Hygiene Champion” at each property to conduct regular spot-checks, in addition to temperature recordings of employees taken daily

FOOD + BEVERAGE PREPARATION

  • Disinfecting of all surfaces as well as hygiene control of supplies arriving into property
  • Food safety program includes enhanced sanitation guidelines
  • Face shields and masks worn by kitchen and food prep employees
  • Frequent hand washing

LAUNDRY/ PROPERTY CLEANING/ WASTE DISPOSAL

  • Care taken to disinfect and sterilize containers used to transport laundry
  • Cleaning and disinfecting at very high frequency intervals of high-contact areas such as door handles, bathrooms and handrails. Regular cleaning of public areas and rooms as per normal procedures
  • Waste to be separated and kept secure for a period of 72 hours before disposing/incinerating
Miavana Leisure

GUESTS/ SOCIAL DISTANCING/ GUEST CONTACT AND INTERACTION PROTOCOLS

  • Time + Tide team will explain new procedures to guests on arrival
  • Masks will be available for guests’ use
  • All guests to adhere to the health and safety protocols in camp/on island
  • Maximum of 4 guests per vehicle/boats (with exception of families travelling together)
  • Daily temperature check of guests – with option to self-test with thermometer in room
  • Increased hand wash/sanitiser stations located around the property
  • Flexible dining options for guests, including in-room dining options
  • To help alleviate the risk of transmission, Time + Tide have signage displayed around all the properties to remind guests to maintain social distancing protocols and re-arranging furniture to allow more space for distancing

MEDICAL PROFESSIONALS (on call in respective locations)

  • Telephonic consultations available for Zambia and Madagascar
  • Time + Tide Miavana – Nurse available on island
  • Lower Zambezi – Chirundu Catholic Mission Hospital. Call-out service available
  • South Luangwa – Valley resident Doctor available for call-outs
  • Liuwa – Guests will be flown by helicopter to Kalabo General Clinic or Mongu Hospital

Our commitment to our guests’ and our employees health and safety is our top priority

 

Explore these remote destinations with us

cath@timeandtideafrica.com
or contact your current Time + Tide travel designer

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